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Working at AICA: What Employees Won’t Say Publicly

Updated: May 24

If you're searching or considering “Working at AICA,” you deserve the truth—not a sugarcoated job listing or staged five-star review.


AICA Orthopedics presents itself as a modern, patient-centered clinic. But behind the polished branding and corporate marketing lies a workplace culture that many have called toxic, exploitative, and emotionally damaging—according to both former employees and patients like me.


This post isn’t written by a disgruntled employee. It’s written by someone who was sexually assaulted by Dr. Alexander Steele inside an AICA exam room, and who experienced firsthand how the company responded with silence and damage control rather than accountability. As I began to investigate what else was happening behind the scenes, I discovered I wasn’t alone. The culture that harmed me wasn’t an isolated incident. It's a pattern.


What I Witnessed at AICA as a Patient


I came in for chiropractic care. I left with trauma that no one at AICA seemed willing to handle with integrity. After I reported what happened, a clinic director named Todd Maletich did contact me. But there was no investigation. No one followed up with any form of trauma-informed support. To my knowledge no formal report was filed. No apology was given. There were no protective measures or transparency.


What I encountered instead was silence, fake online reviews, and what felt like a coordinated PR effort to bury the situation and move on. If you're considering working at AICA, ask yourself this—what kind of company responds to a sexual assault report with vague outreach, no real action, and a potential corporate cover-up?


What Real Employees Are Saying


And these aren’t cherry-picked. These are direct quotes from AICA staff—posted on platforms like Glassdoor and LinkedIn, across different locations, roles, and over many years. Each one paints a consistent picture of low pay, disorganization, management apathy, and profit over patient care.

“Honestly the worst place to work... the pay is terrible. I had a CMA & met coworkers with no certification making more. So much favoritism. I honestly do not recommend.” Medical Assistant, Cobb County GA (Jan 2024)
“In the clinic it’s fine, but you're not paid enough—especially when you're asked to step outside your scope just to funnel patients into Atlas Surgery Center. They want you to shill for FastHelp too. Bare minimum pay while you generate millions for out-of-touch corporate scumbags.” Clinic Director, Atlanta GA (Nov 2023)
“This company does not care about employees. Low pay for high stress. You won’t have time for family or anything personal. HIGH TURNOVER. If you get a raise, it’ll be insultingly low—even if you’re a lead.” Front Desk Receptionist, Georgia (Oct 2021)
Management is awful in clinic they will throw you under the bus for their own benefit breaking several osha codes. Could pay better. DIRTY THEY DO NOT CLEAN OR SANITIZE AS THEY SHOULD ESPECIALLY DURING COVID. There are no friends. Management will throw you under the bus and which breaks osha codes. Coworkers have poor people skills and will bully you if you feel like competition.” Customer Service Rep, Stockbridge, GA (Oct 2021)

Different Clinics, Same Story: A Culture That Repeats Itself


It doesn’t matter which location you worked at—Jonesboro, Stockbridge, Atlanta—the complaints remain the same.This isn’t isolated. It’s systemic.


“Management is sneaky, fake, and shady. They don’t care where you live—they’ll send you anywhere. Horrible pay. No raises. If management wasn’t so bad, this would’ve been a career.” Front Office Medical Assistant, Jonesboro GA (Dec 2022)
“Stressful, overworked, underpaid. No room for error. You’re replaceable. Decent if you’re just trying to get your foot in the medical door.” Front Office Assistant, Stockbridge GA (June 2020)
“They pick and choose who follows the rules. Management is inconsistent. Company doesn’t care about employees.” Medical Assistant, Jonesboro GA (July 2019)
“No CPR certification needed. High turnover. Protocols constantly change. Owners only care about profit.” Medical Assistant, Atlanta GA (Feb 2023)
“All about profit. Patient care has declined. Since the new CEO, it’s money over people. Look elsewhere.” Customer Service Rep, Atlanta GA (Sept 2021)


What This Means If You’re Thinking About Working at AICA


If you're a young professional hoping to grow in healthcare, ask yourself:

  • Will you be valued—or just used?

  • Will your license be protected—or put at risk?

  • Will management support you—or silence you?


Because if AICA treats its patients like they’re disposable, just imagine how they treat the staff who report misconduct. If you're thinking about applying there—this is your warning.


They care about patient numbers. Not people. Not staff. Not victims. Not even you.

If you were searching “Working at AICA”—now you know the truth.


📣 Your Voice Matters. Speak Up.


Have you worked at AICA?

Were you told to stay silent?

Were you mistreated by management?

I’d love to hear from you confidentially.


Submit a message at DontLetHimWalk.com/contact



 
 
 

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Contact 💬

Have you experienced dismissal or silence after reporting sexual assault at AICA Orthopedics, in Gwinnett County, or involving Dr. Alexander Steele?
 

Whether you're a survivor, a current or former staff member, or someone with information—your voice matters. You can reach out confidentially.

 

You’re not alone, and your story deserves to be heard.

Images used under fair use for identification and public interest purposes. All content reflects personal experience.

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Frequently Asked Questions About AICA Orthopedics

Where is AICA Orthopedics located?
Their Duluth clinic is at 3775 Venture Dr, Building F, Duluth, GA 30096. The corporate headquarters is located at 1132 Hightower Trail, Building C, Atlanta, GA 30350.

What kind of clinic is AICA?
AICA Orthopedics operates multiple locations across Georgia and specializes in post-accident chiropractic care, orthopedics, and pain management.

Is AICA Duluth safe?
A survivor has reported a serious incident of sexual misconduct involving a licensed chiropractor at the Duluth location. Despite being informed, AICA did not terminate the doctor. Full story: DontLetHimWalk.com

What happened at AICA Duluth?
After reporting a sexual assault during a medical appointment, the survivor received no meaningful investigation from authorities and is now being billed by AICA for the visit where the assault occurred.

Where is AICA’s headquarters?
1132 Hightower Trail, Building C, Atlanta, GA 30350

How do I report misconduct at a chiropractic clinic in Georgia?
File a complaint with the Georgia Board of Chiropractic Examiners and contact your local law enforcement or District Attorney’s office.